Responsible Gaming
Gaming Should Be Entertainment
At Australian Chamber Ensemble, we believe that online gaming and pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: the house always has an edge. Only play with money you can afford to lose.
Age Verification
You must be 18 years of age or older to access and use pokies services in Australia. If you are under 18, you are not permitted to gamble. We take age verification seriously and comply with all Australian gaming regulations.
By using our services, you confirm that you are of legal gambling age in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money intended for essential expenses (rent, bills, groceries)
- Neglecting work, study, or personal relationships due to gambling
- Feeling anxious, irritable, or stressed when not gambling
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Unsuccessful attempts to cut down or stop gambling
- Borrowing money or going into debt to finance gambling
- Lying about the extent or frequency of your gambling
- Using gambling as an escape from problems or negative emotions
If you've ticked any of these boxes, please seek help immediately.
Self-Help Tools & Limits
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're prepared to lose before you stop playing
- Reality Checks: Receive notifications at regular intervals reminding you how long you've been gambling and how much you've spent
- Session Time Limits: Set an automatic cut-off time for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Close your account if you wish to stop gambling entirely
Use these tools proactively to maintain healthy gaming habits.
Support Organisations & Resources
If you need help, support is available. Here are trusted organisations:
Australia
- Gambling Help Online: Free, confidential counselling and support service for Australians affected by gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
International Resources
- GamCare (UK): Provides free information, advice, and support for problem gamblers
www.gamcare.org.uk - GamStop (UK): Free national self-exclusion scheme for online gambling
www.gamstop.co.uk - Responsible Gambling Council (Canada): Evidence-based information and resources
www.responsiblegambling.org - National Council on Problem Gambling (USA): Helpline and resources for problem gambling
www.ncpgambling.org
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for support today. There is no shame in seeking help, and support services are confidential, free, and available 24/7.
Contact Gambling Help Online: 1800 858 858
Remember: gambling problems can affect anyone, but recovery is possible with the right support.